Privacy and cookie statement

WHY WE PROCESS PERSONAL DATA

To be able to serve you well as a web store, we need personal information from you. These personal data are necessarily related to the proper delivery and administration of your order and to be able to contact you (by telephone or in writing) about the progress of the order.

PERSONAL DATA PROCESSED BY US

Ekobebe processes personal data that you provide to us when placing an order, completing our contact form or contact via e-mail.

- Your first and last name
- Your address details
- Your telephone number
- Your e-mail address
- Your IP address
- Your order history

SHARE WITH OTHERS

We will only pass your personal data on to third parties if this is necessary for the execution / delivery of the order or to comply with a legal obligation. We will NOT SELL your personal information to third parties.

SEE, MODIFY, OR DELETE DATA

You have the right to view, correct or delete your personal data. You can send a request for inspection, correction or removal to info@ekobebe.lv. We may ask you for additional information so that we can be sure that it is you.

You can view your personal details yourself at "Account Maintenance". Address details can be adjusted here yourself.

HOW LONG EKOBEBE STORES DATA

Ekobebe keeps your personal data for as long as you are a Ekobebe customer, but we thereby comply with the retention obligation of the tax authorities. We are obliged to keep this data for 7 years. We delete inactive accounts after 7 years.

TO SECURE

Ekobebe takes data protection seriously and takes appropriate measures to prevent abuse, loss, unauthorized access, unwanted disclosure and unauthorized changes. The Ekobebe website uses a reliable SSL Certificate to ensure that your personal data does not fall into the wrong hands. If you have the impression that your data is not properly protected or there are indications of abuse, or if you want more information about the protection of personal data collected by Ekobebe, please contact us via info@ekobebe.lv

NEWSLETTER

We can, if you have registered for this, contact you by e-mail and send our newsletter. With every communication via this route a cancellation option is included.

MAP WEB SITE VISIT

General visitor data is recorded on the Ekobebe website, including the IP address of your computer and the time of retrieval and data that your browser sends. We can use this data for analysis of visit and click behavior on our website. Ekobebe then uses this information to improve the functioning of the website. This data is made anonymous as much as possible and is not provided to third parties.

THIRD PARTY WEBSITES

This statement does not apply to third-party websites that are linked to our website through links. We cannot guarantee that these third parties will handle your personal data in a reliable or safe manner. We recommend that you read the privacy statement of these websites before using these websites.

COOKIES

What is a cookie? A cookie is a small text file that is sent to your computer when you visit a website. Both this website and other parties may place cookies. What are cookies used for? We use cookies to improve the usability and performance of the website. With the help of cookies, among other things, we ensure that when you visit our site you do not always receive the same information or have to enter it. Cookies make surfing the site a lot more pleasant. There are several types of cookies. This website uses permanent cookies and session cookies. Permanent cookies: This allows the website to be set specifically for your preferences. For example, to remember your permission to place cookies. This means that you do not have to repeat your preferences, which saves you time and makes it easier to navigate through the web store. You can delete permanent cookies via your browser settings. Session cookies: With the help of a session cookie we can see which parts of the website you have viewed during this visit. This allows us to adjust the web store as much as possible to the surfing behavior of our visitors. These cookies are automatically deleted as soon as you close your browser

For what specific purpose do we place cookies? This website places cookies for the following reasons: Shopping cart (functional cookie): Remember which products are in your shopping cart. You cannot order products or place them in your shopping cart without this cookie. Cookie choice (functional cookie): Remember whether you have given us permission to place cookies. Google Analytics (tracking cookie): Measure how you use the website and how you found us and try to gain insight into this with reports. Facebook (Social Media cookie): With this cookie it is possible to 'like' our Facebook page. This button works with code that comes from Facebook itself. Twitter (Social Media cookie): With this cookie it is possible to follow our Twitter page. This button works with code that comes from Twitter itself. AddThis (Social Media cookie): With this cookie it is possible to share our content via Facebook, Twitter, Hyves and various other social media websites. How do I manage or delete cookies? Cookies can usually be managed, edited and deleted via your browser. More information about switching on and off and removing cookies can be found in the instructions and / or with the help function of your browser.

CONTACT DETAILS

If you have any questions about your privacy and our privacy and cookie statement, you can ask them by contacting us.

by email: info@ekobebe.lv
by post: PO box 1, Aizputes post office, 3456 Aizpute, Latvia
by telephone: +371 29222728
 
Tulpan LTD - head office
Chamber of Commerce number: 50003641281
VAT identification number: LV50003641281
Business address: Strautu str. 11 LV3456 Aizpute

ADJUST PRIVACY AND COOKIE STATEMENT

We reserve the right to make changes to this statement. When there are changes, we publish them on our website. It is advisable to consult this statement regularly so that you are aware of these changes.

This privacy and cookie statement was last amended on 02 August 2019.

RETURN POLICY


If an item(s) is not as desired or expected, you can return it to us within 14 days (Distance Selling Act). In most cases, the costs for returns are borne by you as the customer. We request that you handle the item(s) and its packaging with care during this period. So you cannot use the item. Important before returning, always contact us first via the contact form or via info@ekobebe.lv.
The purchase price of the return shipment, provided that the products have been received in good order, will be refunded to your account within 14 days. 

Please note: Customized and hygiene items cannot be returned!
This includes, for example, naturkind strollers, pacifiers and teething rings.





 
Mēs izmantojam sīkdatnes, lai nodrošinātu jums ērtāku un drošāku lietošanas pieredzi. Turpinot pārlūka sesiju vai nospiežot pogu "Piekrītu", jūs apstiprināt, ka piekrītat izmantot sīkdatnes.
Piekrītu Vairāk info